Need help? Talk to POP.
Questions about an order, cancellation, shipping, returns, warranty, paddle boards, docks, chairs, boats, motors, or accessories? Send us the details and the POP team will help point you in the right direction.
Contact info
How Can We Help?
Send the right details so we can help faster.
The more information you include, the easier it is for the team to review your request. If you already have an order number, include it in your message.
Order Help
Questions about an order, payment, confirmation email, status update, pre-order, back order, or trade show order.
Shipping
Questions about tracking, delivery timing, local pickup, freight, rural shipping, duties, damage, or shipped orders.
Returns
Questions about return eligibility, item condition, restocking fees, return shipping, final sale items, or refunds.
Warranty
Questions about manufacturer defects, recall checks, warranty applications, product support, boats, motors, pumps, or parts.
Contact Form
Tell us what you need.
Use this form for order help, shipping questions, cancellation requests, returns, warranty support, product questions, boats, docks, chairs, paddle boards, motors, or accessories.
For cancellation requests, include your order number right away. If the order has already shipped, POP cannot cancel it, stop it, pull it back, or reroute it.
Phone, Email and Hours
Reach us during support hours.
Email: info@popboardco.com
Phone: 888-978-1503
For cancellation requests, timing matters. If the order has already shipped, POP cannot cancel it, stop it, pull it back, or reroute it.
Helpful Pages
Sometimes the answer is already one click away.
Use these pages for detailed policy information before sending a message.
Cancellation
Need to cancel an order before fulfillment? Start here and contact POP quickly.
Cancellation PolicyShipping
Review processing, delivery, freight, local pickup, remote shipping, and damage timing.
Shipping and DeliveryReturns
Review return windows, item condition rules, restocking fees, and refund timing.
Returns and RefundsWarranty
Review product support, manufacturer defects, recalls, and warranty applications.
Warranty SupportStill Need Help?
Send the details. We will take a look.
Include your order number, product name, photos if needed, and a clear description of what is going on.